Josephine Langham, Licensed Professional Associate verified by GoodTherapy.org
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Delicate Flowers

FREQUENTLY ASKED QUESTIONS

What Payment options do you offer?​​
You will be charged via credit card though Simple Practice and/or Thrizer. If you would need a different payment option, I will be happy to discuss. 
Do you take insurance?​
You will be charged via credit card though Simple Practice and/or Thrizer. If you would need a different payment option, I will be happy to discuss. 
Do you offer a sliding scale?​​
Yes, I am happy to provide adjusted rates for those who require a sliding scale to afford sessions. As this is decided on a case-by-case basis, it is something we can discuss more together.
What is your cancellation policy?
I have a 24-hour cancellation policy, which means if you are unable to attend session I request that you contact me at least 24 hours in advance to avoid being charged the full session fee. This policy is covered in greater detail in my informed consent document.
What if I am running late to session?​
If you are running late to a session, please notify me that you will be late or need to reschedule the session. If I am running late, I will extend you the same courtesy.
What video conferencing platform do you use?
All Telehealth sessions will be conducted through Simple Practice. Before our first session, I will create a profile for you which will allow you to fill out all required documents. Simple Practice will also send you an email 24 hours before our appointment with the link to our video session. 
What if I lose internet mid-session?​
If technical issues arise on either your side or mine, I will give you a call and finish the session via phone. 
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